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Enterprise Applications and Middleware Services

It can be difficult for organisations to balance and prioritise their IT efforts. While driving core initiatives that generate growth and business efficiencies, IT teams are also constantly challenged to ensure consistent support and maintenance of applications. A third-party IT services provider can manage and implement enterprise solutions, allowing internal IT organisations to focus on high-priority and strategic initiatives.

TEKsystems® Enterprise Applications and Middleware Services provides extensive experience and expertise across Oracle products.

We deliver custom enterprise solutions that enhance business performance and increase organisational efficiency.

Through the implementation of a range of Oracle products, TEKsystems helps clients improve business processes, make informed decisions and maximise the value of their IT investments. Our capabilities include:

TEKsystems supports the entire development life cycle of an EBS implementation, ensuring applications are effectively integrated into the client’s IT environment and processes are optimised and support business goals. Specific services include pre-implementation assessments, business process mapping, installations, data conversions and migrations from legacy to Oracle, and third-party integrations. We also deliver end-to-end project management and user acceptance testing. Our EBS services enable organisations to better manage tactical operational issues while achieving strategic business objectives.

This next-generation application suite is designed and developed on Oracle Fusion Middleware (FMW) and includes functionality from existing Oracle application product lines. Our services run across the delivery spectrum for this suite—ranging from roadmap definition to implementation and ensuring business value. We have a history of co-development, and functional and business process testing on Fusion Applications, and our consultants are trained to help customers upgrade from existing Oracle application product lines to Fusion Applications.

We enable our clients to enhance their sales efforts through Oracle CX, a more robust, modern and efficient CRM system with advanced functionality. Our migration support methodology involves configuration of CX, mapping of customised source fields, migration and transformation of source data, validation of data migrated from source system, and migration of analytics and reporting. To ensure a seamless transition, we also facilitate the end-to-end migration of critical process knowledge, including administrative roles, users and privileges, accounts and contacts, opportunities and leads, custom objects, product cataloguing, business intelligence, and training. With this support, clients are able to drive sales intelligence, increase automation of lead and opportunity management, and strengthen collaboration and knowledge-sharing across teams.

To improve clients’ people and human resource (HR) process management, TEKsystems leverages Oracle HCM Cloud, a product suite designed to support the HR function. Through integrated modules such as payroll, talent and performance management, Oracle HCM Cloud enables organisations to strengthen collaboration, increase productivity, improve business performance and ultimately realise greater value from employees.

We help clients maintain a competitive advantage by delivering database support services that ensure round-the-clock data management and reduced operational costs. We provide database monitoring, issue resolution, patching and change management, business continuity/disaster recovery support, and security services. We also deliver comprehensive mission-critical support for organisations migrating from data warehouses to Oracle Exadata. With 24x7x365 support, our Infrastructure Management Services enable clients to maximise the value of their databases through improved availability, security and performance.

Service-oriented architecture (SOA)-based solutions act as a backbone to enterprises, and the deployment of FMW solutions with SOA is proven to drive value to any organisation. We help clients realise greater flexibility and agility through application integration. Our services include FMW adoption strategies, solution architecture design, infrastructure setup, and application deployment and support. Our core focus areas cover business process management (BPM), SOA platform, Oracle Identity and Access Management, Oracle WebCenter and content management powered by our Hyderabad Centre of Excellence. Our custom solutions enable clients to achieve better application maintenance, increased operational efficiencies and enhanced business performance.

Our VCP offering facilitates greater visibility into organisations’ supply chain, demand and profitability. With in-depth knowledge across a spectrum of Oracle VCP products, we apply our expertise to perform fit/gap analyses of reporting needs, and we consult and implement VCP solutions based on best practices. TEKsystems also collaborates on development and implementation of clients’ supply chain BI vision, ensuring we deliver the optimal solution based on the unique needs of each organisation. Through this offering, clients are able to better anticipate demand, segment customers based on profitability, evaluate supply chain risks and make informed decisions based on near real-time supply chain data.

Technology Platforms We Support

  • Oracle E-Business Suite (EBS)
  • Oracle Fusion Applications: Oracle Customer Experience (CX), Oracle Human Capital Management (HCM) Cloud
  • Infrastructure Management Services: Oracle Database, Oracle Exadata
  • Oracle Fusion Middleware (FMW) products: Oracle Business Process Management, Oracle Service-oriented Architecture, Oracle Identity Management, Oracle Access
  • Management, Oracle WebCenter portal, Content management
  • Oracle Value Chain Planning (VCP) products: Advanced Supply Chain Planning (ASCP), Demantra, Rapid Planning
  • Oracle Agile Product Lifecycle Management (PLM)

How We Drive Business Outcomes

Sourcing and retaining required IT talent can be challenging, time-consuming and costly. We have extensive experience employing high-quality IT teams with the skill sets required for clients’ enterprise initiatives, including expertise in EBS, CX and FMW. We also have a proprietary staffing quality process, and access to Oracle-certified professionals, enabling us to deliver specialised expertise to every project.

Through our robust Enterprise Applications and Middleware Services offering, we provide end-to-end support spanning implementations, upgrades, management and maintenance, and enhancements. Our services allow clients to focus on their core business while we ensure the access, availability, performance and resilience of their applications.

TEKsystems delivers a breadth of solutions across the full spectrum of Oracle products, including EBS, CX, VCP, FMW and database products. As a recognised, long-term Oracle partner in EBS Supply Chain Management and Financial Management, we bring product-specific expertise to every enterprise engagement, from roadmapping to strategy development, implementation and upgrade solutions.