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We offer varying degrees of service ownership to provide you with the precise level of deployment support needed to meet your goals.
We offer centralised project management and IT expertise mobilised across North America and key countries in Europe to support successful implementation of networks, hardware and software in the desktop, LAN and WAN arena. This service encompasses technology installation and upgrades; hardware and software migrations; and Moves, Adds and Changes (MAC) from beginning to end.
Designed to work cohesively with your team, we offer a scalable co-managed model in which you retain control of all aspects of the engagement while we assume responsibility for talent acquisition, onboarding, performance management and reporting.
We act as an extension of your project team, providing the right resources, at the right places, at the right times. You maintain control of the project and provide the day-to-day direction of project resources.
We manage logistical challenges and mitigate business disruption while increasing the speed at which you can deploy technology. Our PMI-certified management team oversees project execution and our Service Management Portal allows for online collaboration, document sharing and status reporting.
With more than a decade of experience successfully delivering thousands of technology deployments, our customers rate their satisfaction with our services at 95 percent or greater. We utilise a customised project management methodology to deliver on infrastructure deployments. Our Project Management Office (PMO) ensures consistent project governance while our project managers provide detailed reporting.
Since technology deployment is one of our core competencies, we enable your permanent staff to stay focused on their core duties. Our proven processes screen, onboard and retain great talent in each local market we serve to manage schedules across geographically dispersed and logistically complex installation locations. Our integration process ensures we establish an understanding of your current operational processes and assemble a team that seamlessly fits into your environment.
Your business is important to us, and we are committed to partnering with you to deliver the best outcomes for your organisation. We offer an adaptable partnership to our clients; as project changes occur, we are able to adjust to your project needs and supply solutions and resources to overcome obstacles. You can rely on us to perform with the highest standards of competence and character, doing what we say we will and standing by our results.